Shipping Policy

Country/region we ship to



Shipping rates 

Free shipping when you spend over MYR424, 

Shipping rates would be fixed at checkout,

MYR 17 for orders not over MYR424 and Malaysia West,

MYR 127 for orders not over MYR424 and Malaysia East.


Estimated processing&delivery time

In stock-Local warehouse

  • 2-5 business days processing time
  • 2-7business days delivery from local warehouse

 Restock or pre-order items

Within a month (Notify by emails)


Order tracking

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at with your order email or order number, and we will look into it for you.

Due to Covid-19 pandemic, delay of shipping may occur. If you have any inquiry of your order shipment, please contact us via

Shipping damages & returns

In the event that your order arrives damaged in any way, please email us as soon as possible via with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

Before you are returning unused products within 30 days, and we'll happily offer a replacement or refund. All the return applications must be submitted through first.

If you have any further questions, please don't hesitate to contact us at

Last Update: July 29th, 2022